Personal data protection policy
If you are our customer, newsletter subscriber or website visitor, you entrust us with your personal data. We are responsible for their protection and security. Please familiarize yourself with the protection of personal data, principles and rights you have in connection with the GDPR (Regulation on the Protection of Personal Data).
Who is the administrator?
We are the company LIFTEC SK, s. r. o., with its registered office at Zlatovska 2415/33B, 911 05 Trencin, Slovakia, which operates the website www.liftec.eu. We process your personal data as an administrator, i.e. we determine how personal data will be processed and for what purpose, for how long and we select any other processors who will help us with the processing.
Contact details
If you want to contact us during the processing, you can contact us at tel. Numbers +421 32 7430 850 or e-mail: info@liftec.eu.
We vote
We declare that, as the administrator of your personal data, we fulfill all legal obligations required by applicable legislation, in particular the Personal Data Protection Act and the GDPR, and therefore that:
- we will process your personal data only on the basis of a valid legal reason, namely legitimate interest, fulfillment of a contract, legal obligations or granted consent,
- according to Article 13 of the GDPR, we fulfill the information obligation even before the processing of personal data begins,
- we will enable and support you in exercising and fulfilling your rights under the Personal Data Protection Act and the GDPR.
Scope of personal data and processing purposes
We process personal data that you entrust to us yourself for the following reasons (to fulfill these purposes):
Providing services and fulfilling the contract
- we absolutely need your personal data in the scope of: invoicing data, e-mail, telephone, or correspondence address to fulfill the contract.
Bookkeeping
- if you are a customer, we absolutely need your personal data (invoicing data) to comply with the legal obligation to issue and record tax documents.
Marketing – sending newsletters
- we use your personal data (e-mail), what you click on in the e-mail and when you most often open it for the purpose of direct marketing – sending business notifications. If you are our customer, we do so out of legitimate interest, because we reasonably assume that you are interested in our news, for at least 5 years from the last order. If you are not our customer, we only send you newsletters based on your consent, for a period of at least 5 years after the grant.
We retain your personal data for the duration of the statute of limitations, unless the law provides for a longer period for their retention or we have stated otherwise in specific cases.
Cookies
When you browse our website, we record your IP address, how long you stay on the site and which page you come from. We perceive the use of cookies to measure web traffic and customize the display of websites as our legitimate interest as an administrator, because we believe that thanks to this we can offer you even better services. Cookies for advertising targeting will only be processed based on your consent. Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer in the internet browser.
Security and protection of personal data
We protect personal data to the maximum extent possible using modern technologies that correspond to the level of technical development. We protect them as if they were our own. We have adopted and maintain all possible (currently known) technical and organizational measures that prevent misuse, damage or destruction of your personal data.
Transfer of personal data to third parties
Our employees and collaborators, who are bound by confidentiality and trained in processing security, have access to your personal data. We manage most of the processing operations ourselves and do not need 3rd parties for them.
In order to ensure some specific processing operations that we cannot ensure by our own efforts, we use the services and applications of processors who specialize in the given processing and are in compliance with the GDPR. They are the providers of the following platforms and services:
- MailChimp – application for communication and email marketing
- Google – Google Analytics
It is possible that in the future we will decide to use other applications or processors to facilitate and improve processing. However, we promise you that in such a case, when choosing, we will place on the processor at least the same demands for security and quality of processing as on ourselves.
Transfer of data outside the European Union
We process data exclusively in the European Union or in countries that ensure the level of protection based on the decision of the European Commission.
Your rights in connection with the protection of personal data
In connection with the protection of personal data, you like rights. If you would like to use any of these rights, please contact us via e-mail: info@liftec.eu
You have the right to information, which is already fulfilled by this information page with the principles of personal data processing. Thanks to the right of access, you can challenge us at any time and we will provide you with proof within 30 days of what personal data we process and why.
If something changes for you or any of your personal data is out of date or incomplete, you have the right to supplement and change your personal data.
You can use the right to restrict processing if you believe that we are processing your inaccurate data, you think that we are carrying out the processing illegally, but you do not want to delete all the data, or if you have objected to the processing.
You can limit the scope of personal data or processing purposes. (E.g. By unsubscribing from the newsletter, you limit the purpose of processing for sending business notifications.)
Right to deletion (to be forgotten)
Your other right is the right to erasure (to be forgotten). We don’t want to forget you, but if you wish, you have the right to do so. In this case, we will delete all your personal data from our system and from the system of all sub-processors and backups. We need 30 days to ensure the right to erasure.
In some cases, we are bound by a legal obligation, and e.g. we must register issued tax documents after the deadline set by law. In this case, we will delete all such personal data that are not bound by another law. We will inform you by e-mail about the completion of the deletion.
Complaint to the Office for Personal Data Protection
If you feel that we are not handling your data in accordance with the law, you have the right to contact the Office for Personal Data Protection at any time with your complaint. We will be very happy if you first inform us about this suspicion, so that we can do something about it and correct any errors.
Unsubscribe from sending newsletters and commercial announcements
We send you e-mails with inspiration, articles or products and services if you are our customer, or if you contacted someone from our company and gave me your contact, we do so based on our legitimate possible business interest.
If you are not yet a customer, we only send you this newsletter based on your consent. In both cases, you can unsubscribe from our emails by clicking on the unsubscribe link in each email sent – at the bottom of the email.
Silence
We would like to assure you that our employees and collaborators who will process your personal data are obliged to maintain confidentiality about personal data and about security measures, the disclosure of which would endanger the security of your personal data. This confidentiality also lasts after the end of contractual relations with us. Your personal data will not be released to any other third party without your consent.